FREQUENTLY ASKED QUESTIONS |
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How do you define “Family”? Immediate family living in the same household under one roof, including elderly parents living with the family/children, couples not married, and/or foster and/or step children and/or foreign exchange students living under the same household, as well as families with joint placement arrangements. Any children residing in the home must be the legal responsibility of at least one of the adults who is part of the family unit. A babysitter/nanny working in someone’s home is NOT considered a member of the family and may accompany children to the pool only when providing babysitter/nanny services. Applications for consideration of special circumstances should be submitted in writing to info@ridgewoodpool.com for review by the RW Board of Directors.
What if two parents share custody of children? A primary household may register for a membership to include a parent, children, and any other adults living in the same household (see definition of “Family” above). The other parent may:
1) accompany the children to the pool as a child care provider in lieu of the primary registered adult(s),
2) purchase his/her own single or couple membership to gain unlimited access to the pool with or without the children, or
3) purchase an additional Family membership for the adults/children in his/her household so that his/her household can enjoy the full benefits of membership also.
I provide child care. Can I bring the kids I watch to the pool with me? Any children who use the pool must be current members with their own family, or are otherwise considered guests and subject to our Guest Policy.
Can we prorate our membership? We do not currently offer membership prorating.
Can we pay in installments? You may make installment payments however you would like until the pool opens for the year; please contact the Membership Coordinator to arrange a schedule that works for you. No installment payments will be accepted after that with the exception of our Stock Purchase Installment Plan.
Do you offer single-day or guest passes? We do not offer single-day guest passes to the general public. Guest passes are distributed to all active members; each pass allows a member to host four visits at no cost. Additional guests are welcome for the following fees:
Individuals: $10
Families: $20
An individual may be a guest of any member a cumulative maximum of 4 times. (Teen Night participation does not count towards this maximum.)
Who is required to buy stock? Stock is a one-time fee, separate from yearly membership dues, and is required for Family Plus, Family Plus/Team and
Family Rec memberships. Stock is optional for Couple, Individual, and Senior memberships. If you had a summer-only membership in any previous year, you must purchase stock for membership this season. Stock may be sold back to the pool or transferred to a new member, according to demand. Stock purchase may be completed as a one-time payment of $550 or in 3 annual installments of $200, due at the same time as your annual membership fees. If you started the installment plan for Ridgewood stock purchase last year, another payment of $200 is due with your membership dues for the summer season. Click here to see more details regarding Stock purchases and sales.
Can I get a list of members who are trying to sell their stock? Ridgewood Pool does not maintain a list of individuals who are interested in selling their stock privately at a discount, though people often list stock for sale on buy/sell websites such as Craigslist.org and Facebook Marketplace.
I just bought stock in a private transaction. Do I still get the $200 dues discount this year? Yes! Just make sure you send the stock certificate you received in the transaction to:
RW Membership
c/o Becky Jenn
5117 Flad Ave.
Madison, WI 53711
A new stock certificate will be created in your name(s) and mailed back to you.
Are carry-ins allowed? Members are welcome to carry-in food and beverages in non-glass containers. In order to keep our decks clear and our pool water clean, we prefer that food be brought to the snack area for your enjoyment.
Can we get a tour? Our friendly staff members are happy to provide tours of our facilities upon request. Advance notice is not required, though the best time for a tour is at the top of the hour during regular open swim times, when the lifeguards take their break and staff is more readily available.
Do you offer private lessons? Several members of our staff have made themselves available to provide private lessons in their off-duty hours. Arrangements must be made with them directly. You may inquire at the front desk for more information.
It’s hot! Can we sign up for a membership and use the pool TODAY? You bet! Just complete your registration and submit your payment online, and you’re all set!
Can we host a party at the pool? Members are welcome to host special events at the pool (e.g. birthday parties, baseball picnics, graduation parties) when arrangements are approved in advance with our pool manager. Standard guest rates ($10/Individual, $20/Family) will apply to any guests who are not already members. Parties may start a minimum of 15 minutes after the pool opens and must end 15 minutes before the pool closes.
What if two parents share custody of children? A primary household may register for a membership to include a parent, children, and any other adults living in the same household (see definition of “Family” above). The other parent may:
1) accompany the children to the pool as a child care provider in lieu of the primary registered adult(s),
2) purchase his/her own single or couple membership to gain unlimited access to the pool with or without the children, or
3) purchase an additional Family membership for the adults/children in his/her household so that his/her household can enjoy the full benefits of membership also.
I provide child care. Can I bring the kids I watch to the pool with me? Any children who use the pool must be current members with their own family, or are otherwise considered guests and subject to our Guest Policy.
Can we prorate our membership? We do not currently offer membership prorating.
Can we pay in installments? You may make installment payments however you would like until the pool opens for the year; please contact the Membership Coordinator to arrange a schedule that works for you. No installment payments will be accepted after that with the exception of our Stock Purchase Installment Plan.
Do you offer single-day or guest passes? We do not offer single-day guest passes to the general public. Guest passes are distributed to all active members; each pass allows a member to host four visits at no cost. Additional guests are welcome for the following fees:
Individuals: $10
Families: $20
An individual may be a guest of any member a cumulative maximum of 4 times. (Teen Night participation does not count towards this maximum.)
Who is required to buy stock? Stock is a one-time fee, separate from yearly membership dues, and is required for Family Plus, Family Plus/Team and
Family Rec memberships. Stock is optional for Couple, Individual, and Senior memberships. If you had a summer-only membership in any previous year, you must purchase stock for membership this season. Stock may be sold back to the pool or transferred to a new member, according to demand. Stock purchase may be completed as a one-time payment of $550 or in 3 annual installments of $200, due at the same time as your annual membership fees. If you started the installment plan for Ridgewood stock purchase last year, another payment of $200 is due with your membership dues for the summer season. Click here to see more details regarding Stock purchases and sales.
Can I get a list of members who are trying to sell their stock? Ridgewood Pool does not maintain a list of individuals who are interested in selling their stock privately at a discount, though people often list stock for sale on buy/sell websites such as Craigslist.org and Facebook Marketplace.
I just bought stock in a private transaction. Do I still get the $200 dues discount this year? Yes! Just make sure you send the stock certificate you received in the transaction to:
RW Membership
c/o Becky Jenn
5117 Flad Ave.
Madison, WI 53711
A new stock certificate will be created in your name(s) and mailed back to you.
Are carry-ins allowed? Members are welcome to carry-in food and beverages in non-glass containers. In order to keep our decks clear and our pool water clean, we prefer that food be brought to the snack area for your enjoyment.
Can we get a tour? Our friendly staff members are happy to provide tours of our facilities upon request. Advance notice is not required, though the best time for a tour is at the top of the hour during regular open swim times, when the lifeguards take their break and staff is more readily available.
Do you offer private lessons? Several members of our staff have made themselves available to provide private lessons in their off-duty hours. Arrangements must be made with them directly. You may inquire at the front desk for more information.
It’s hot! Can we sign up for a membership and use the pool TODAY? You bet! Just complete your registration and submit your payment online, and you’re all set!
Can we host a party at the pool? Members are welcome to host special events at the pool (e.g. birthday parties, baseball picnics, graduation parties) when arrangements are approved in advance with our pool manager. Standard guest rates ($10/Individual, $20/Family) will apply to any guests who are not already members. Parties may start a minimum of 15 minutes after the pool opens and must end 15 minutes before the pool closes.
